Our Policies

Please read through and follow our policies.  They have been set in place so that we may take the best care of your furry friends.

Reservations

We are a small facility and can only take a limited number of dogs. Therefore we do book up, even for daycare, and recommend that you make a reservation as early as possible. Phones and emails are answered M-F.  We do not book new reservations Sat-Sun.  This is due to staffing shortages so exceptions cannot be made.  

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Cancellations

We require you let us know about a cancellation or change in a reservation 48 hours in advance. This includes daycare. Please understand that we are a small facility and may have turned someone away or have someone on the waiting list. We retain the right to add a cancellation fee onto your account, however we are pretty liberal and usually only do this if we were booked.